Privacy Policy
Who we are
Factoria-Agro is a leading Ukrainian producer of premium mustard, flaxseed, and coriander ingredients, exporting to over 100 countries. Our website address is: https://factoria-agro.ua/en.
What Personal Data We Collect and Why
When you interact with our website, such as submitting a contact form or requesting product information, we may collect personal data including your name, email address, company details, and phone number. This data is collected to respond to your inquiries, provide product samples, negotiate contracts, or facilitate business partnerships. We collect this information based on your consent or to fulfill our contractual obligations.
We may also collect technical data, such as your IP address and browser user agent string, to ensure website functionality and security, including spam detection. This data is processed to protect our legitimate interests in maintaining a secure and efficient online presence.
Cookies
We use cookies to enhance your experience on our website. These include:
Essential Cookies: Temporary cookies to ensure website functionality, such as determining if your browser accepts cookies. These contain no personal data and are deleted when you close your browser.
Analytics Cookies: We may use cookies to collect anonymized data about website usage to improve our services. You can opt out of these cookies via your browser settings.
For more details, please review our Cookie Notice on our website.
Third-Party Data Sharing
We may share your personal data with:
Logistics Partners: To facilitate product delivery, we share necessary data (e.g., company name, delivery address) with our trusted logistics providers, who are contractually obligated to protect your data.
Legal Authorities: We may disclose data if required by law, such as for compliance with customs regulations or legal obligations in the jurisdictions we operate.
We do not sell or share your personal data for marketing purposes or with third parties beyond what is necessary for business operations.
Embedded Content from Other Websites
Our website may include embedded content (e.g., maps or videos) from third-party providers. These providers may collect data, use cookies, or track interactions as if you visited their website directly. We recommend reviewing the privacy policies of these third parties.
How Long We Retain Your Data
We retain personal data collected through contact forms or business interactions only for as long as necessary to fulfill the purpose of collection (e.g., responding to inquiries, fulfilling contracts) or to comply with legal obligations. Data no longer needed is securely deleted or anonymized.
Your Data Protection Rights
Under applicable data protection laws, such as the GDPR, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data, except where we are required to retain it for legal or administrative purposes.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request your data in a structured, machine-readable format.
Restrict Processing: Request limitation of how we process your data.
To exercise these rights, contact our Data Protection Officer at privacy@factoria-agro.ua. We will respond within the timeframes required by law (typically 30 days under GDPR).
Where your data is sent
Your data may be processed or stored on servers in Ukraine, the EU, or other jurisdictions where our logistics partners operate, in compliance with applicable data protection laws. We use standard contractual clauses or other legal mechanisms to ensure safe international data transfers.
Data Security
We implement robust technical and organizational measures, such as encryption and access controls, to protect your data from unauthorized access, loss, or misuse. Our facilities comply with industry standards to ensure data security.
Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we will notify you of significant changes via email or a website notice. This policy was last updated on July 22, 2025.
Contact Us
For questions or concerns about this privacy policy or your data, please contact our Data Protection Officer at privacy@factoria-agro.ua or at our registered office: Factoria-Agro, Vyshgorod, st.Novopromyslova,1., Kyiv region 07301 Ukraine
